Webshare team is here to help you in any way possible. Plus, we have all been using Webshare Proxy for years.
Frequently asked questions
What is the difference between Proxy Server, Private Proxy and Dedicated Proxy?
Different proxy types have different sharing model:
Dedicated Proxy: Fully owned by you.
Private Proxy: Shared with 0-2 users.
Proxy Server: Shared with more users.
All of the sharing is optimized to ensure different users do not get same proxies for the same sites.
Which payment methods do you accept?
Webshare accepts all Debit and Credit cards. We have plans to add more payment methods in the future.
Can I use Webshare Proxy for free?
You can use Webshare Proxy for free, forever and only purchase a plan to unlock features, or to receive more bandwidth/proxies. No credit card required. No trial period.
Billing & Payments
Will my proxy list stay the same after I upgrade?
When you upgrade, your existing IPs will not change. Instead, you will only receive new proxies.
Which payment methods do you accept?
Webshare accepts all Debit and Credit cards. We have plans to add more payment methods in the future.
What is the cancellation policy?
You can cancel anytime during your subscription period. If you do not cancel, your account will auto-renew.
Is there a Free Trial?
No. Instead of limited free trials, we offer forever free plan. Register for an account to get access to the free plan.
How can I cancel my subscription?
You can cancel your subscription by switching to Free Plan. Learn more...
Integrations
How does the rotating proxy work?
On each request, rotating proxy endpoint assigns you a new IP address from your proxy list. Learn more...
Proxies
Can I get new proxy IPs?
You can purchase on-demand/periodic proxy list refreshes to get new proxy IPs. Learn more...
Are proxies shared?
Dedicated proxies are owned only by you.
Private proxies are shared with up to 2 other users.
Proxy servers are shared with more users.
We optimize your proxy list such that you will share least amount of traffic towards the same website.
Can I have proxies from separate subnets?
We assign proxies randomly from over 500 IPv4 /24 proxy subnets. None of the /24 proxy subnets are consecutive.
Does my proxy list change change?
By default, all proxy IPs remain the same. You can purchase proxy list refreshes to get new IP addresses. Learn more...
Will my proxy list stay the same after I upgrade?
When you upgrade, your existing IPs will not change. Instead, you will only receive new proxies.
We're available 6:00 AM – 6:00 PM PT, Monday through Friday. We do our best to respond to each request with a personalized reply within 24-48 business hours.
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