Help Center

How To

You can configure IP Authorization by following the steps below

1. Navigate to IP Authorization page.
2. Enter your IP address.
3. Click Save Changes button.

Troubleshooting

Did you receive one of the following errors? Follow the steps below to fix them.

Error: Another account is using this IP address

1. Login to your other account.
2. Navigate to IP Authorizations page.
3. Remove the IP address
4. Click Save Changes button.

If you do not remember your other account, contact us at contact@webshare.io.

Error: IP address was recently removed from another account

You need to wait 24 hours before adding an IP address to your account.